Caller: [explains problem]
Worker: That's not something we deal with here, you'll need to speak to [relevant people].
Caller: But I phoned YOU.
Caller: [explains problem] I'm thinking I might sue. Should I sue?
Worker: Well, that would be your decision to make.
Caller: So I should sue! Would I win?
Worker: There's no way for me to know that.
Caller: Fantastic! [away from phone] Honey, she says we should sue!
Worker: I didn't say that.
Caller: It's so great that you said that.
Caller: Don't tell anyone I said this. I don't want it attached to my name.
Worker: That's OK, you haven't given me your name.
Caller: YOU ARE THE GOVERNMENT I KNOW YOU
Caller: Last time I called I spoke to Trevor. Can I speak to Trevor this time?
Worker: I'm afraid we're not set up to direct people to specific advisors.
Caller: [pouts audibly] I liked Trevor.
Worker: I'm sure I'll be able to help you.
Caller: Is Trevor there?
Worker: Not in this office.
Caller: Fine. I'll keep trying until I get Trevor.
Worker: OK, so you have four options here. [explains options]
Caller: So you're saying there's nothing I can do about this?
Worker: Well, there are the four options...
Caller: So, nothing, then.
Caller: Thank you so much for your help, Jezebel.
Worker. My name's Jane.
Caller: Yep! Bye, Jezebel!
Worker: So that's all you need to do, and you'll be set.
Caller: Why can't you do it?
Worker: ...
Caller: I phoned you for HELP.
Caller: So I called before, and you guys told me to use a filter to get rid of my junk mail, and I got drunk and punched a guy in the pub, and now everything's got worse. I'd like to complain about your service.
Worker: [call centre], may I help you?
Caller: Trevor?
Worker: ... no, this is -
Caller: [hangs up]
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